![]() ![]() If you see Biometric devices, expand it and check if there is any I would suggest you to check if there are any hidden drivers for the Biometric device in Device Manager. Winver in the search bar on the Taskbar and hit Which build version of Windows 10 is installed on the computer currently? To check type: ![]() I’ll help you with this issue.Īre you aware of any changes made to the computer prior to this issue? I understand that you are unable to use Windows Hello Fingerprint Reader on your computer. I appreciate the efforts taken by you in resolving this issue. Thank you for writing to Microsoft Community Forums.
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